Privacy Policy — RedirectHub

RedirectHub ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or use our link redirection service (the "Service"). Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Service.

Summary: We collect minimal data necessary to operate the Service. We do not sell your personal information to third parties. Standard server logs are retained for a limited period for security and operational purposes.

1. Information We Collect

1.1 Information Collected Automatically

When you access or use the Service, our servers automatically record certain information, including:

Log Data: Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages visited, time and date of your visit, and time spent on pages.
Device Information: Information about the device used to access the Service, including hardware model, operating system and version, and unique device identifiers.
Usage Data: Information about how you interact with the Service, including which redirect paths were requested and the frequency of requests.

1.2 Cookies and Similar Technologies

We may use cookies, web beacons, pixel tags, and similar tracking technologies to:

Maintain the functional integrity of the Service;
Analyze aggregate usage patterns to improve performance;
Detect and prevent fraudulent or abusive activity.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, certain portions of the Service may not function correctly. Most browsers allow you to manage cookies through their settings preferences.

1.3 Information You Provide

We do not require account registration to use the core redirection functionality of the Service. If you contact us (for example, to submit a DMCA notice or for support), we will collect the information you choose to provide, such as your name, email address, and the content of your message.

2. How We Use Your Information

We use the information we collect for the following purposes:

To operate, maintain, and improve the Service;
To monitor and analyze usage and trends to enhance user experience;
To detect, investigate, and prevent fraudulent transactions and other illegal activities;
To respond to your comments and questions and provide customer support;
To comply with applicable legal obligations, including responding to lawful requests from authorities;
To enforce our Terms of Use and other policies.

3. Legal Basis for Processing (EEA / UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal data under the General Data Protection Regulation (GDPR) and UK GDPR are as follows:

Legitimate Interests: We process log data and usage information to ensure network security, prevent fraud, and improve our Service.
Compliance with Legal Obligations: We may process data where required by applicable law.
Consent: Where we use non-essential cookies, we rely on your consent, which you may withdraw at any time.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

Service Providers: We may share information with trusted third-party vendors who perform services on our behalf (e.g., hosting, analytics, DDoS protection) subject to confidentiality obligations.
Legal Requirements: We may disclose information if required to do so by law or in response to valid legal process, including a court order, subpoena, or law enforcement request.
Protection of Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms of Use, suspected fraud, or situations involving potential threats to safety.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Retention

We retain automatically collected log data for a maximum of 90 days for security and operational purposes, after which it is deleted or anonymized. Information you provide voluntarily (e.g., in a contact message) is retained only as long as necessary to respond to your inquiry and for any applicable legal retention requirements.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include TLS/SSL encryption for data in transit, access controls, and regular security reviews.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: The right to request a copy of the personal information we hold about you.
Rectification: The right to request correction of inaccurate information.
Erasure: The right to request deletion of your personal information, subject to legal obligations.
Restriction: The right to request that we restrict processing of your information in certain circumstances.
Portability: The right to receive your data in a structured, machine-readable format.
Objection: The right to object to our processing of your personal information on grounds of legitimate interest.

To exercise any of these rights, please contact us using the information in Section 11 below. We will respond to your request within 30 days in accordance with applicable law.

8. Children's Privacy

The Service is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to — and processed in — countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including the use of Standard Contractual Clauses where required by applicable law.

10. Third-Party Links

The Service facilitates redirects to third-party websites and services. This Privacy Policy applies solely to information collected by RedirectHub. We are not responsible for the privacy practices of the third-party destinations to which our Service redirects. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@redirecthub.example.com
Mailing Address: RedirectHub, Attn: Privacy, 123 Example Street, Suite 100, Anytown, USA 00000